Author Archives: Alex Hornborg

CEM Engagement Research: Lumia 800, iPhone 4S and Samsung Galaxy SII

New Survey from CEM4Mobile Solutions How do they rank against each other? Over the past several years CEM4Mobile Solutions, the provider of innovative Customer Experience Management (CEM) solutions and services for Mobile Operators and Service Providers, has been monitoring different … Continue reading

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Real-Time Quality of Experience Monitoring in Telecoms

Over the last couple of months I have had the privilege to partake in a number of very interesting discussions with some of the leading Mobile Operators about their views and plans regarding Customer Experience Management (CEM). A lot of … Continue reading

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CEM4Mobile Joins the Network Intelligence Alliance

Helsinki, Finland and London, UK, 16 January 2012 – CEM4Mobile Solutions Ltd, announced that it has become a member of the Network Intelligence Alliance (NI Alliance, http://www.nialliance.org/member/cem4mobile), an industry organization created for collaboration among the Network Economy’s technology providers. In … Continue reading

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