CEM4Mobile Solutions is sponsoring and exhibiting at Telecoms IQ's 3rd Customer Experience Management conference 23^rd – 26^th January 2012 which is the market-leading event on how to optimize CEM strategies and leverage them to deliver a tangible ROI that will secure top-level buy-in. All operators agree that the customer experience is the only way to differentiate in a highly competitive marketplace. By delivering an optimal customer experience, operators can radically reduce churn, increase ARPU and drive down operational costs.

• Are you overwhelmed by the organizational transformation required to become a truly customer-centric organization?
• Do you want to know how to push the boundaries of your customer experience programme to maximize profitability and exceed customer expectations?
• Learn from proven examples of how customer experience programmes have delivered a tangible increase in customer retention and driven all-important profitability.

Find out how to deliver a consistent end-to-end customer experience and develop a CEM strategy that will drive tangible and measurable results.

Please come and see our innovative Customer Experience Management (CEM) solution in action.

For further information please refer to
http://www.customerexperienceevent.com/Event.aspx?id=628512